Frequently Asked Questions

You don't need to be a frequent PayPal user to make your watercolor portrait payment using Paypal. You may be able to make a credit card and debit card payment. Making payments with Paypal is free of charge for the buyer. You don't need to create an account! Our other portrait options from our Buy Yours page are only working for Paypal users. If you don't have a Paypal account please email me to info@petsgowatercolor.com and I will send you a custom payment link where you will be able to make a credit card or debit card payment without being a paypal user.

We only accept Paypal payments worldwide because it is a well-known, trusted, and secure way to make payments over the internet. Making payments through PayPal is easy. You can use your existint account or pay with all major credit and debit cards even if you don't have an account.

Yes, Smartphones pictures are a perfect option. Just navigate through your smartphone settings and verify that it is configure to take high quality pictures.

For best results, I recommend taking or finding a picture that is close up to your pet with its face completely uncovered. Pictures taken at eye level of your pet (not from above) with bright natural lighting are the best option. Try not to select pictures where your pet is moving, playing or laying down. Best poses are when your pet is sitting or standing.

Try to choose pictures with the best natural light possible. For indoor pictures try to be at a room with good natural light. Flash will probably change the colors of your pet eyes which is not recommended.

If for some reason I need another picture, I'll notify you within one business day and work with you in finding a picture that will work.

As many as you want. I offer unlimited revisions until you love your design. I will only finish the design when you are 100% satisfied with the result.

Please, send me an email with some details about your order and I'll get back to you within one business day. I will send you a customized Paypal link if needed.

Of course! Is a great idea. Just choose the two pets option and let me know in the details the second one is a human ;)